| Contact Information: * required fields |
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| Section I: Branch 3 Experience |
| 1. How long have you been a Branch 3 licensee? |
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| 2. What other licenses do you hold from the Structural Pest Control Board? |
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| 3. How did you get into the pest control business? Explain briefly. |
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| 4. Have you ever had a complaint filed against you at the Structural Pest Control Board by a property owner? |
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How many times?
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| If so, how was the situation(s) resolved? |
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| 5. Have you ever had a license issued by the Structural Pest Control Board suspended or revoked? |
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| If so, explain: |
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| 6. Do you belong to NPMA and PCOC? |
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| 7. What two jobs/occupations did you have before the pest control industry? |
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| 8. Do you have personal experience doing termite work for: (please check all that apply) |
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| 9. Have you ever been hands-on in the replacement of a shower pan? |
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| 10. Would you be willing to do termite crew work for a limited time to advance your career/income? |
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| 11. How long have you been doing termite inspections in the current area you work? |
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| 12. What cities/general areas do you have experience doing termite inspections/work? |
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| 13. Are you currently employed as a full-time termite inspector? |
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| If not, what are your current responsibilities in the industry? |
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| 14. How many termite inspections do you currently average in a week? |
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| 15. What is the maximum number of inspections per day you feel confident you can do with accuracy? |
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| 16. How long does your average termite inspection take? |
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| 17. How acceptable is it for you to sacrifice accuracy in the inspection process for the ability to do more inspections in a day? |
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| If so, explain: |
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| 18. Are you currently working from a list of findings and recommendation (codes) you must use in a termite report? |
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| 19. Are you currently allowed to write (customize) your own findings and recommendations? |
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| Which do you prefer and why? |
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| 20. Is it always important to "make the sale"? |
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| 21. Can you describe a situation where you would advise a homeowner against doing termite work or perhaps just delay it for another time? |
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| 22. How important is it for you to have a great office staff? |
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| 23. Do you have confidence in the current office staff you are working with? |
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| 24. Are you currently working with at least one office staff member who is solely dedicated to Branch 3 responsibilities? |
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| Section II: Real Estate and Realtors |
| 1. What percentage of your current inspection volume is: real estate transactions, homeowner estimates, protection policy annuals? Example: 60/30/10 |
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| 2. Do you know (approximately) what your current employer's "market share" is in relation to the number of real estate transactions in your work area? |
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| If so, where do you get the information to calculate their market share? |
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| 3. Have you ever tracked your market share? |
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| 4. Do you currently hold a real estate license from the California Department of Real Estate? |
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| If so, for how long? |
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| 5. Are you a member of CAR? |
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| 6. If you currently do not hold one, would you be willing to obtain your real estate salesperson's license? |
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| 7. Are you currently an "affiliate" of a local board of realtors? |
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| 8. Does your local board of realtors issue lockbox keys to termite inspectors? |
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| 9. Have you ever attended a local board of real estate meeting? |
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| 10. Have you ever "cold called" a real estate agent to ask for business? |
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| 11. Have you ever heard the term "I give you all my business..." from a real estate agent while they ask for a favor? |
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| If so, how does that make you feel? |
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| 12. Do you think it is appropriate/necessary to temporarily reduce prices to attract the business of a specific real estate agent? |
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| 13. In the area where you work, is it customary for you to charge an inspection fee? |
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| If so, do you waive the inspection fee when work is done? |
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| 14. How important is it to your job as a termite inspector to know what type of financing the buyer of a property is obtaining, if any? |
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| 15. Does your office staff currently request information regarding buyer financing? |
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| 16. Does it matter, to you as an inspector, if a buyer is paying cash for a property? |
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17. Please explain (briefly) the underwriting difference between FHA financing and Conventional financing with regards to Section 2 termite findings: |
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| 18. Does your current office staff ask for the close of escrow date? |
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| 19. What does closing "special" mean? |
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| 20. Can you and your current staff do a "same day report" to facilitate a transaction? |
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| 21. Please explain (briefly) what the "17 day contingency period" is in a real estate transaction: |
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| 22. Who pays the home inspector? |
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| 23. Who do you work for when involved in a transaction inspection? |
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| 24. What is an AVID? |
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| 25. Who, traditionally, pays for Section 2 items in the transaction? |
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| 26. Are you familiar with the CAR deposit receipt? |
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| 27. Does the CAR deposit receipt require all structures on a lot to be inspected? |
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| 28. Is it your responsibility to inspect all structures on a lot in a real estate transaction? |
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29. Do you currently have autonomy to make decisions regarding the following: findings, recommendations, charges, price reductions, and scheduling of work to help facilitate your customers needs? |
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| If not, which items can you make final decisions about? |
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| 30. How do you currently use "technology" to help you do your job? |
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| 31. Are you "technology knowledgable"? |
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| 32. Does your current office distribute reports via email? |
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| 33. Do you communicate with agents/customers via email or text messaging on a regular basis? |
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| 34. Is there available "technology" you would like to use that you currently do not? |
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| Section III: Future and Goals |
| 1. Have you seriously considered starting your own termite company? |
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| If so, why haven't you done it? |
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| 2. Why would you consider changing employers? |
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| 3. Is money the most important factor in a potential decision to change employers? |
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| If not, what other factor(s) are at the top of the list? |
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| 4. Do you believe you could dramatically improve your current employer's business if given the freedom to do so? |
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| If so, in what ways? |
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5. If given an opportunity to improve your career, do you feel confident enough in your personal finances to get through a temporary reduction in income? |
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6. Do you believe you could improve your income if given the freedom to interact with your customers in a way currently prohibited by your employer? |
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| 7. Are you confident enough in your abilities as an inspector/manager to derive your income from a straight percentage of revenue basis? |
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| 8. How much money do you feel it is possible to make as an employee of a termite company? |
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| 9. If you were ready to change employers, how soon could you start? |
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| 10. How much longer do you see yourself working in the pest control industry? |
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11. Describe your idea of the "best case scenario" of your future employment relationship. Include schedule, vacation, benefits, pay, etc (please try to be realistic): |
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